FAQs

Have a question you’d like to ask? I’m committed to giving patients the best care and experience I can. There’s no such thing as a bad question when it comes to mental health. Check out the answers to the FAQs below, and don’t hesitate to get in touch if you have any additional questions.

 

How long is a therapy session?

 

Sessions are usually between 50 and 60 minutes long. It is important that sessions start and end on time to allow for the next session to take place.

 

How often will I need to attend sessions?

 

Initially sessions could take place weekly, depending on your needs. However, this is discussed and agreed with you during your first session, and can take place at intervals that you are comfortable with.

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How much is a session?

 

Sessions are charged at £130 per session for individuals, and couples are charged at £180 per session.

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What is the difference between counsellors, psychotherapists and psychologists?

Counsellors and psychotherapists undergo differing levels of training and professional recognition. These can vary widely from short courses, to postgraduate degrees. They are invaluable colleagues in the mental health profession and assist clients to deal with many varied issues across the lifespan. Some may be registered with professional bodies and some may not be.

 

Psychologists are trained to deal with mental health issues across the lifespan too. However, as psychologists we are trained to deal with more difficult levels of complexity which sets us apart. The title of psychologist is also a protected title and can only be used by somebody who has received the relevant training and practical experience that falls within the scope of practice set out by the Health and Care Professions Council (HCPC). We are bound by the ethical and legal standards set out by the HCPC and have to undergo regular professional training to maintain our standards. 

 

Are you covered by medical insurance?

 

At present, Salisbury Psychology is only covered by AXA and Vitality. However, this may change in the near future as we negotiate contracts with other companies. Therefore, sessions are currently self-funded for anyone who is not registered with medical insurance. Please note that it is up to the client to manage all approvals for medical insurance payments .

 

How much time to I have to cancel or postpone a session before I am charged?

 

Sessions that are not cancelled or rescheduled without reason, within 24 hours, will be charged for. Cancelling or rescheduling your appointment early will allow that session to become open to someone else who may need to schedule therapy time.

 

What is the best way to contact you?

 

The best way to contact the practice is either via email or WhatsApp. All messages will be responded to timeously and during working hours.

 

What should I do if I need to see someone out of working hours?

 

If it is an emergency, or you or your loved ones are concerned about your safety, you should immediately call 111 or go to your nearest A&E for help outside of working hours. During working hours you are welcome to contact the practice. However, due to the nature of the services, your message may not be seen immediately. However, every effort will be made to get back to you as soon as possible.

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Do you partake in psycho-legal work? 

Due to the nature of my practice, I do not undertake any psycho-legal work. I prefer to conduct therapy where I build solid therapeutic relationships wiht my clients, and mixing the two areas is not conducive to therapy. 

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